RETURN POLICY
At A Greek Creation - Aphrodite, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we are here to assist you. Please read our Return Policy carefully to understand your Return options.
Refund Eligibility
We accept Returns for Refund or Replacement within 30 days from the date of delivery.
To be eligible for a Refund, the product must be unopened & unused with tamper-evident seals intact.
1. How To Initiate A Return
- Request a Return Authorization (RA) by contacting us at Returns@AGreekCreationAphrodite.com
- Pack the product securely to prevent any damage during transit.
- We recommend using a trackable shipping method to ensure the safe return of the product.
2. Inspection & Approval
Every Return undergoes an inspection to ensure it meets the Return Policy criteria.
- If the product is found to be in an acceptable condition, a Refund will be processed.
- If the product does not meet the Return Policy Criteria [unopened | unused | original condition], a representative will contact you to discuss available options.
- Returned items will be promptly & properly disposed of thereby making them unavailable to be returned to Buyer.
3. Refund Process
Refunds will be processed to the original payment method. Please allow 3-5 business days for the Refund to appear in your account, as processing times may vary depending on payment provider.
4. Exceptions
We do not accept Returns for the following products:
- Products marked as "Final Sale"
- Products that have been Opened or Used
5. Damaged, Defective or Incorrect Items
If you receive a Damaged, Defective or Incorrect item, please contact our Customer Support Team within 10 business days of receiving your order. You will be required to provide a photo of the Shipping Packaging [i.e. USPS | UPS Box] & Item with your notification email. A Return Label will be provided to return Damaged, Defective or Incorrect items.
Contact Us
If you have any questions or need assistance with the Return, Refund or Replacement Process, please don't hesitate to contact our Customer Support Team at Returns@AGreekCreationAphrodite.com.